Client project · Real Estate
A real estate sales pipeline run by eight AI agents — watched live on a 3D model of the developer's projects.
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We built this command center for a large real estate developer. Eight AI agents run the sales pipeline end to end — taking in leads, scoring them, calling buyers, following up on WhatsApp, matching them to units, arranging site visits, negotiating within pricing rules and preparing agreements. Leadership watches it all on a live 3D model of the developer's projects, where towers fill up as units sell, and any decision outside policy comes to a person for approval.
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Who it was built for, what it runs on, what it connects to and the rules it follows.
Pricing rules
Negotiation within limits
The negotiation agent can only offer prices, floor rise and payment plans within the developer's approved rules.
Human approval
Escalation to a person
Concessions beyond policy, missed SLAs or unhappy buyers are sent to the sales director to approve or adjust.
KYC & RERA
Documentation checks
Aadhaar and PAN checks, agreement drafts, stamp duty and RERA registration tracked before booking.
Data security
Row-level access
Buyer details are visible only to signed-in staff; nothing sensitive is exposed to the public view.
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What the system was designed to do for the client's teams.
01
Lead intake, scoring, voice calls, follow-ups, unit matching, site visits, negotiation and documentation.
02
Towers fill floor by floor as units are reserved and sold; projects under construction show their progress.
03
See what each agent is doing right now — on a call, messaging a buyer or out on a site visit.
04
The voice agent calls buyers, answers questions and books site tours.
05
Prices and payment plans offered only within the developer's approved discount and floor-rise rules.
06
Anything outside policy goes to the sales director, who approves or adjusts it in one click.
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What Fortiv built, what it connects to, and what passes between them.
Presentation layer
Real-time event bus
Eight AI agents
Integrations
Data & security
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Every lead is contacted within seconds, far more are qualified and turn up for site visits, and leadership sees the whole pipeline live instead of in weekly reports.
Figures as reported by the client.
< 30s
First contact with a new lead, down from hours
58–68%
Of leads qualified, up from 18–25%
65–75%
Site visit show-up rate, up from 28–35%
Real Estate & Construction
Every property enquiry called back in under 30 seconds by an AI voice agent — qualified, scored and booked for a site visit.
< 30s
To call back a new enquiry, down from 4–24 hours
Real Estate & Construction
A sales CRM for real estate developers — every lead answered fast, every unit and payment tracked.
< 90s
First call to a new lead
Real Estate & Construction
One screen for real estate leadership — sales, collections, construction and cash across every project.
28%
Faster collections
Real Estate & Construction
A mobile app for home buyers and NRI investors — browse projects, track construction, pay and keep documents in one place.
18–24 days
To collect a milestone payment, down from ~60
See AI-Native Autonomous Command Center on your workflow
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